Terms of service

Last Updated: August 20, 2026

Welcome to Cranford Perfumes. By accessing our website (https://cranfordperfumes.com/) and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian. If you do not agree to these terms, please refrain from using our services.

2. Business Information

Cranford Perfumes was established in 2014. We operate both online and through our physical branches located in Al Manal Center and Sabkha.

3. Products and Pricing

  • Accuracy: We strive to ensure all product descriptions, images, and pricing on our website are accurate. However, we do not warrant that product descriptions or other content are error-free.

  • Pricing: All prices listed on our website are in AED (United Arab Emirates Dirham). Prices and availability are subject to change without notice.

  • Authenticity: All products sold are authentic fragrances.

4. Orders and Payment

  • Order Acceptance: When you place an order, you will receive an acknowledgment email. This email does not constitute acceptance of your order. A binding contract is formed only when we dispatch the products to you.

  • Payment: We accept the payment methods displayed at checkout. By providing your payment details, you confirm that you are authorized to use the payment instrument.

5. Shipping and Delivery

  • We aim to process and ship orders promptly. Delivery times are estimates and may vary based on your location and courier services. Cranford Perfumes is not liable for delays caused by third-party shipping carriers.

6. Returns and Exchanges

  • Please refer to our dedicated Return & Exchange Policy (available on our website) for details on how to return items. Products must generally be returned in their original, unopened, and unused condition to be eligible for a refund or exchange.

7. Intellectual Property

All content on this website, including logos, text, images, and graphics, is the property of Cranford Perfumes and is protected by copyright laws. You may not reproduce, distribute, or use any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Cranford Perfumes shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our total liability for any claim arising out of your purchase shall not exceed the price paid for the product.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the UAE.

10. Changes to Terms

We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Disclaimer: This document is a general template for informational purposes and does not constitute legal advice. Because laws regarding e-commerce and consumer protection vary by region, it is strongly recommended that you have a qualified legal professional review these terms to ensure they fully comply with the regulations in the United Arab Emirates and any other jurisdictions where you operate.